The massacre, which killed at least 30 Britons and left many more injured, took place on Friday [26 June] but planes are still flying out to the North African country.
Because there has been no official warnings for Brits not to travel to Tunisia, companies don’t legally have to offer a refund or a change in destination.
The Government’s official say on the situation is: “Further terrorist attacks in Tunisia, including in tourist areas, are possible.”
Because of this, it seems many of the leading holiday and flight providers are complying in light of the grave situation.
**Tui **(Thomson and First Choice) are allowing customers booked to travel to Tunisia before 9 July to cancel with a full refund, or switch their destination.
Passengers due to fly to Monastir with easyJet in the next two weeks can change their destination or receive a flight voucher to be redeemed at a later date.
Thomas Cook is allowing customers due to travel up to 12 July to cancel with a refund or to alter their booking.
If you feel your holiday provider is treating you unfairly you should first make a written complaint. Ensure you provide full details of your bad experience, and this may be enough to receive a refund.
Many of the travel providers are members of **The Travel Association **(ABTA). You can complain to the ABTA online or over the phone, and you must provide all the details as well as any previous correspondence between you and your operator.