John Lewis are famed for pumping up the heartwarming factor over Christmas (just check out The Bear And The Hare if you don't believe us!), but this one is by far our favourite.
The store have launched an appeal to find the five-year-old girl who wrote them a letter saying sorry for breaking a Christmas bauble.
The handwritten apology, penned by a little lady known only as Faith, arrived at the Cambridge branch of the department store along with two shiny pound coins to pay for the damage she caused.
We're more impressed by her little sketch of the incident, to be honest.
Check it out:
[ASSETHERE=image]
Just in case you're not so good at deciphering children's handwriting, we've transcribed it for you here:
"To John Lewis Cambridge, I am sorry I broke a Christmas bauble on Saturday.
"It cost two pounds, here is the money. Sorry again, Faith. Aged 5."
N'aww!
Store boss Dominic Joyce revealed to the Daily Mail that he and the rest of the staff at John Lewis are touched by the gesture and are determined to find the polite little girl to say thank-you.
"The letter arrived on Tuesday afternoon and had no return address or indication of who the young girl was. We really want to find out who she is so we can thank her.
"She visited us on one of our busiest weekends of the year and we still are unsure as to which bauble was broken.
"The letter arrived on Tuesday afternoon and had no return address or indication of who the young girl was. We really want to find out who she is so we can thank her"
"We’d like to thank her and because of her adorable letter maybe give her something from the store she would like."
He popped the letter on Twitter, captioning it as "the cutest letter sent to JL Cambridge" and, since then, it's gone viral.
Isn't it lovely to hear that children can be so polite and honest?
What do you think of Faith's letter? Comment below for your chance to win a £25 supermarket voucher