Alton Towers urged to delete ‘insensitive’ tweet after shocking rollercoaster crash

The theme park have received a number of complaints on Twitter about their ‘insensitive’ update about The Smiler

Alton Towers urged to delete insensitive tweet after shocking rollercoaster crash

by Kayleigh Dray |
Published on

Yesterday’s shocking crash on The Smiler saw four people seriously injured at Alton Towers.

Two men aged 27 and 18, a woman aged 19, and a 17-year-old girl, are said to have suffered serious injuries in the crash.

One of the victims is even reported to have lost a leg.

The other 12 occupants of the 50mph roller coaster - six men and six women - also required medical treatment on the scene.

Today, the park remains closed as an investigation is conducted into the dreadful accident.

However the theme park have come under fire on Twitter after failing to delete a previous post about the roller coaster.

Shared just days before the tragic accident, the post reads: “Happy Birthday to The Smiler - Two today!

“RT if you can't wait for the next time you #GetCorrected”

the-smilerw

Shocked that the post has been allowed to remain on the theme park’s Twitter page, especially in light of what has happened, social media users have now called for the ‘insensitive’ message to be removed.

One wrote: “I think you need to delete this comment, after today's terrible accident.

"Thinking of the injured x”

Another added angrily: “There’s some tweets you need to go back and delete sometimes.”

Plenty of others have slammed the message as “insensitive” and “very awkward”, especially as it appears just one post beneath the site’s update about the accident.

Others have, however, defended the park, saying that they had 'more to deal with than Twitter posts' in the wake of the incident.

Meanwhile an Alton Towers spokeswoman has said it is hoped that the park will open again on Thursday. Customers with tickets for Wednesday can change them to another day or request a refund through the website.

However, Alton Towers bosses later refused to put a time-frame on the theme park reopening.

Nick Varney, chief executive of Merlin Entertainments, which runs the park, said: "This has been a terrible incident and a devastating day for everyone here.

He added: "The safety of our visitors is our primary concern. The park will remain closed until we understand better the cause of this dreadful incident.”

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