Heather Vaughan, 29, was reduced to tears when a male member of staff ordered her to stop breastfeeding her nine-week-old daughter in the creche of the National Museum of the Royal Navy, Portsmouth.
"I was shocked and sat there in humiliated silence"
The humiliated mother, who had been visiting the museum with husband Daniel, son Josh and baby Lydia, said to Solent News: "The four of us were in the museum and I took my daughter to the creche area to breastfeed her.
"While I was doing that, a male staff member came up to me, pointed his finger and said 'We don’t do that here'.
"I stopped and asked him what he said because I thought I had misheard him, but he repeated it again and said it really aggressively. I told him I was feeding my child but he told me I would have to do it in the baby toilet.
"Another mum with her family in the creche told the man to leave me alone, and eventually he tutted, turned on his heels and left.
"I was shocked and sat there in humiliated silence."
The mother, who hails from from Whiteley in Hampshire, added: "As soon as I could, I bundled Lydia up, grabbed the buggy and left to find my husband."
"Once I was out of the building, I burst into tears. As we walked away and I told my husband what had happened, I couldn’t stop crying.
"I felt so emotional at being caught off guard when I was simply being a good mother. The whole episode shattered my confidence."
Museum director general Dominic Tweddle apologised for the mistake, saying the staff member had become confused.
He said: "We’re very sorry to Mrs Vaughan for this mistake and error in judgment from one of our team."
"Our member of staff became confused and is deeply and sincerely sorry for his comments and reactions. This incident is not representative of him or our organisations and we all regret the distress caused.
"The museum and dockyard take this issue very seriously. We are committed to putting in place improved procedures and staff training to ensure an incident such as this will never happen in the future."
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