If you haven't yet taught your children how to use the phone, this may inspire you to think about it...
After Rowena McCash collapsed in her hallway in their home in Tynemouth suffering from a respiratory arrest, her four-year-old daughter, Suzie, bravely called 999.
Suzie was able to talk the call handler, Adam Hall, through her mum's condition, telling him that she was sitting on the sofa not moving, and that her eyes were shut.
Northumbria Police have released a recording of the call, which you can listen to here. CAUTION: you may need a tissue.
Her little brave voice just gets us every time! Bear with us, we've just got something in our eye...
In the recording, she says: "Mummy hasn't answered yet, I don't know why, but she hasn't answered yet.
"She's just sitting on the sofa and doing nothing."
Rowena was able to briefly come to the phone and say the word "allergy" to Adam.
She had tried to use her EpiPen twice to stop the reaction taking over, but unfortunately still couldn't breathe properly.
Adam was able to coerce Suzie into opening the door for when the ambulance arrived, and also encouraged the brave little girl to keep her mum talking.
Suzie then told him she could hear the ambulance, and went to the door to wave the paramedics over to her house.
Rowena was immediately taken to Northumbria Specialist Emergency Care Hospital, and treated overnight, then released the next day.
Superintendent Nicola Musgrove, of Northumbria Police, said: "Suzie's mum stopped breathing altogether but paramedics were able to stabilise her.
"Had it not been for the quick actions of Suzie she would undoubtedly have died.
"She rang 999 and opened the front door for the police officers and paramedics.
"She is a very brave little girl."
Suzie has now been rewarded with a Commendation for Bravery by Northumbria Police.
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